Changi Airport’s Terminal 4 will transform how we travel, thanks to smart technology and a game-changing passenger experience - from self-service check-in to relaxing green sanctuaries.
Changi Airport is the sixth busiest airport in the world, so it’s the fitting home for a terminal like no other. Introducing the new two-storey, 25m high, 225,000m2 Terminal 4.
Changi Airport Group (CAG) had an ambitious vision – a premium terminal full of technological innovations that will be a game-changing experience for the millions of expected travellers. T4 also needed to be delivered in an incredibly challenging four-year timeframe, from design to operation. To deliver CAG’s vision, we’re designing the building services and IT services, as well as acting as technical assessors.
For an enjoyable passenger experience, T4 boasts green features (including relaxing green sanctuaries), extensive shopping and the celebration of local culture, like traditional Peranakan shop fronts.
The practicalities of air travel are catered for by Fast And Seamless Travel (FAST). This is a complete suite of self-service options, from check-in and bag drop to immigration clearance. By using facial recognition technology, airport staff don’t need to manually ID passengers, saving time and money.
T4, with a planned capacity of 16 million passengers a year, raises Changi Airport’s handling capacity to 82 million a year. It ensures that, even as traffic grows, the passenger experience at Changi is still a pleasure.
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